FAQs

How long is order processing and delivery time?

We make sure to deliver your items within 14 days from your order submission.

What if I don't get my product within the 14 day range?

Feel free to reach us anytime you like at sales@zenzoedecor.com and we will make sure to solve it as soon as possible. Oh, and we won't forget to include a free gift for you!

Can I pay cash on delivery?

Yes!

What are the delivery charges?

A flat $4 will be charged per order. 

Do you ship worldwide?

Feel free to reach us anytime you like at sales@zenzoedecor.com for more info.

Do you offer gift wrappings?

Yes. An additional 1$ per item will be charged for the gift wrapping option.

Can I pick up my own item?

We offer you comfort by delivering your order to your doorstep.

Can I cancel an order?

Changed your mind about your order? Feel free to cancel it within 24 hours. Make your decision fast because time will be running out!

Can I return an order?

We apologize in case you receive a defected or inaccurate order. Feel free to reach us at sales@zenzoedecor.com for more info, and we'll make sure to make it up for you.